How to Promote Characters in Zenless Zone Zero

Last Update: July 12, 2024 3:17 PM /

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Agent screen in Zenless Zone Zero. Koleda is looking straight at the viewer.

Characters in Zenless Zone Zero reach a certain point when you are not able to increase their levels any more. Once you reach this point, you have to promote your character, also called agent, first before being able to increase their levels once again. 

Here's everything we know on how to promote characters in Zenless Zone Zero!

Agent Promotion Combat Trial screen, showing a fight against three enemies.

Promoting characters in Zenless Zone Zero involves farming and the amount of farming you’ll do will depend on what kind of resources you need. There are five farmable resources that you need to be able to promote your characters:

  • Attack Certification Seal - Used to promote agents with the Attack specialty
  • Stun Certification Seal - Used to promote agents with the Stun specialty
  • Anomaly Certification Seal - Used to promote agents with the Anomaly specialty
  • Support Certification Seal - Used to promote agents with the Support specialty
  • Defense Certification Seal - Used to promote agents with the Defense specialty
The Promotion menu, showing the items needed to uncap a character to a max level of 40.

Promotion Process

To promote your character, make sure they’ve reached the maximum level available for them currently. After that, click on the character’s level, and a small menu will show up.

Assuming that you have enough certification seals to promote your character, you can hit promote and this will increase your character’s current level cap.

If you don’t, we have you covered! Here's how you can farm Certification Seals in Zenless Zone Zero!

Talking to Bertha.

Certification Seal Farming Strategies

Certification Seals in Zenless Zone Zero can be farmed in the HIA club.

Simply head to the counter and talk to the lady on the left named Bertha. There should be a menu that pops up and you should be able to see an option called Agent Promotion.

Click on it and you will be met with different drills. Each of these drills also shows which types of certification seals they drop. You may also notice that these drills can be modified. You can add and decrease the number of enemies. The rewards will also reflect the number of enemies you’re fighting.

A higher number of opponents gives you a larger amount of the resource, and vice-versa.

Crafting Advanced Stun Certification Seals.

Another way of obtaining certification seals is through dismantling and crafting.

You need three of the same certification seals to craft a higher-level seal. For example, if you want to craft an Advanced Stun Certification Seal, you need to have three Basic Stun Certification Seals.

Dismantling is also similar, but this time it produces three lower-level certification seals. An Advanced Stun Certification Seal will produce three Basic Stun Certification Seal when dismantled.


That's all for our guide on how to promote characters in Zenless Zone Zero, and the best way to farm Certification Seals! Make sure to check out more of our guides below.

Have a tip, or want to point out something we missed? Leave a Comment or e-mail us at tips@techraptor.net


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More Info About This Game
Learn More About Zenless Zone Zero
Game Page Zenless Zone Zero
Developer
miHoYo
Publisher
miHoYo
Release Date
July 4, 2024 (Calendar)